Refund Policy

Once the conformity checks of the returned products have been carried out, Tantarobashop will refund the amount, excluding shipping costs , no later than 14 days from the date on which it became aware of your wish to take advantage of the right of withdrawal.

The methods and timing of the refund are related to the means of payment used to place the order.

Inside the package that will be sent to you with the purchased goods, you will find a pre-printed form where you can state the reason for the return and any refund request.

If you wish, you can also choose to receive a refund through a coupon that can be spent on our website


This coupon will not be valid in the PROMO & GIFT category